Privacy Policy

1. What This Covers

This policy explains what data FabPulse, a product of Cleviorr Infotech Private Limited (“we”), collects through getfabpulse.com (the “Service”), why, and what control you have over it. We collect minimal personal data — an email address is the only personal information the Service asks for.

2. Information We Collect

• Email address — when you subscribe to the newsletter, watch a project for alerts, create an account, or subscribe to a paid plan.
• Team member email addresses — if you're a Team plan owner, the email addresses you invite as teammates. We collect these from you, not from the teammate directly; each invited teammate gets full visibility into what they can see once they sign in, and can be removed by the team owner at any time.
• Billing information — handled entirely by Razorpay; we receive your subscription status and a Razorpay subscription ID, never your card details.
• API key and Slack webhook URL — if you generate an API key (Pro+) or connect a Slack webhook (Team+), we store it to authenticate your requests and deliver alerts. You can regenerate or remove either anytime from your account.
• Usage data — which projects you watch, your subscription tier, and API request counts (for rate limiting and tier enforcement).
• IP address — logged transiently for rate-limiting on public forms (newsletter signup, checkout, etc.), not tied to your account or stored long-term.

We do not use third-party advertising trackers or sell any data to third parties.

3. How We Use It

• Sending the weekly newsletter and project-change alerts you've opted into
• Authenticating you (magic-link sign-in) and remembering your subscription tier
• Processing payments and managing your subscription
• Preventing abuse of public forms and the API (rate limiting)
• Operating and improving the Service generally

4. Third-Party Processors

Your data passes through a small number of infrastructure providers, each only for its specific purpose:

• Supabase — database and authentication (where your data is stored)
• Razorpay — payment processing (card details never touch our servers)
• Resend — sending newsletter, alert, and account emails
• Vercel — application hosting, and cookieless web analytics (aggregate page views and approximate visitor location derived from IP address — not tied to your account, email, or any individual identifier)
• Mapbox — renders the interactive map (loads without sending it your email or account data)
• Cloudflare — routes email sent to our support address to our inbox

These providers may process or store data outside your own country — for instance, on servers located in the United States. Each is a recognized, widely-used infrastructure provider with its own security and privacy practices; we don't control where they locate their infrastructure, but we choose providers that publish their own compliance and security documentation.

5. Cookies & Analytics

We use one functional cookie to keep you signed in (via Supabase Auth). We use Vercel Web Analytics to understand aggregate traffic (page views, approximate visitor location) — it doesn't use cookies or track you individually. We don't use advertising cookies or trackers. If that changes, this section will be updated and a cookie consent banner added before any non-essential cookie is set.

6. Data Retention

We keep your account and subscription data for as long as your account is active, plus a reasonable period after cancellation for billing records. Rate-limit IP logs are automatically pruned after 24 hours.

7. Your Rights

You can unsubscribe from emails at any time via the link in any newsletter or alert email. To access, correct, export, or delete your personal data, email us at hello@getfabpulse.com — we'll handle it manually until self-service tools exist, and will respond within a reasonable time.

As an Indian company, we process personal data in accordance with India's Digital Personal Data Protection Act, 2023 (DPDPA), which gives you the right to access, correct, update, and request erasure of your personal data, to know who else it has been shared with, and to file a grievance with us (and, if unresolved, with the Data Protection Board of India).

If you're in the EU/UK, you additionally have rights under GDPR (access, rectification, erasure, portability, objection); if you're a California resident, you have similar rights under the CCPA. Contact us to exercise any of these.

8. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, and the DPDPA, the Grievance Officer for Cleviorr Infotech Private Limited can be reached at hello@getfabpulse.com for any complaints or concerns about how your personal data is handled. We aim to acknowledge grievances within 48 hours and resolve them within 30 days.

9. Children's Privacy

The Service is intended for business/professional use and is not directed at children under 18. We don't knowingly collect data from children and will delete any such data if we become aware of it.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be noted here with an updated effective date.

11. Contact

Questions about this policy or your data: hello@getfabpulse.com